How Drift Minds collects, uses, stores, and protects your personal information.
Welcome to Drift Minds ("we," "our," or "us"). We are a custom apparel manufacturing company registered in India, with operational offices in Patna, Bihar and Kolkata, West Bengal. We specialize in the bulk manufacture and supply of T-shirts, Polo T-shirts, Hoodies, Sweatshirts, and Caps for institutions, brands, startups, and organizations across India.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website driftminds.com (the "Website"), communicate with us via email, phone, WhatsApp, or any other channel, or engage with us for manufacturing services. By accessing our Website or using our services, you agree to the terms outlined in this policy.
This Privacy Policy is published in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 of India.
When you submit a quote request, enquiry form, or communicate with us, we may collect:
When you visit our Website, we may automatically collect:
We may receive information about you from:
We use the information we collect for the following purposes:
Processing and fulfilling manufacturing orders, providing quotes, managing production schedules, and coordinating sample deliveries.
Responding to enquiries, sending order updates, delivery notifications, and providing customer support via email, phone, or WhatsApp.
Processing advance payments (50% upfront), balance payments, generating invoices, and maintaining financial records as required by Indian tax law.
Understanding Website usage patterns, improving user experience, optimizing our manufacturing processes, and enhancing our service offerings.
Sending newsletters, promotional offers, new product announcements, and industry updates (with your consent; you may opt out at any time).
Complying with applicable Indian laws, regulations, legal processes, and government requests, including GST filing and financial audit requirements.
We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:
We implement commercially reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Important: While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of protection achievable.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:
Under the Digital Personal Data Protection Act, 2023 and applicable Indian law, you have the following rights regarding your personal data:
Request a summary of personal data we hold about you.
Request correction or updating of inaccurate personal data.
Request deletion of your personal data, subject to legal retention requirements.
Withdraw your consent for data processing at any time.
Lodge a complaint with our Grievance Officer or regulatory authority.
Nominate another individual to exercise your rights in case of death or incapacity.
To exercise any of these rights, please contact us at driftminds.official@gmail.com. We will respond to your request within 30 business days.
Our Website and operations may utilize the following third-party services:
Each third-party service has its own privacy policy, and we encourage you to review them. We are not responsible for the privacy practices of these third-party services.
Our Website and services are intended for businesses, institutions, and individuals aged 18 and above. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately, and we will take steps to delete such information.
Drift Minds operates primarily within India. If you are accessing our Website from outside India, please be aware that your information may be transferred to, stored, and processed in India. By using our Website or services, you consent to the transfer of your information to India and acknowledge that Indian data protection laws may differ from those in your jurisdiction.
For clients within the European Economic Area (EEA), we will make reasonable efforts to comply with the General Data Protection Regulation (GDPR) requirements where applicable, including obtaining explicit consent for data processing and providing data subject rights.
We reserve the right to update or modify this Privacy Policy at any time. When we make changes:
We encourage you to periodically review this page for the latest information on our privacy practices.
In accordance with the Information Technology Act, 2000 and the rules made thereunder, we have appointed a Grievance Officer to address any concerns or grievances regarding data privacy:
Grievance Officer: Drift Minds Support Team
Email: driftminds.official@gmail.com
Phone: +91-7795292969
Response Time: We will acknowledge your grievance within 48 hours and endeavor to resolve it within 30 days from the date of receipt.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please reach out to us:
Drift Minds
Patna, Bihar & Kolkata, West Bengal, India